John
Anyone else here own a Russell Properties Home (Churton Park – Grenada) and find the after sales service sub-par? The pre-build service is really great but it seems once you’ve brought and moved in, they just don’t have the same interest.
Occasionally minor things need attention or repair but replies to emails can take weeks, you send another email & that is never replied to and they just don’t seem to have any urgency to reply or repair.
Interested to hear if your experience is similar and what, if anything you have done to get quicker responses.