Don’t build with Platinum

Hi all, Anyone have any experience with rain damaged concrete floors? Builder poured it last Monday and it rained consistently for 24 hours.. Looked terrible.Once it stopped they got onto it with kelly floats and added cement to the surface. Looks ok but to me seems very soft even now. I feel it’s going to be sub standard and not a good surface.. Superficial fix. Problem is most of the living areas are exposed and polished ( I’m planning to do this). Do I have a case for getting them to rectify it or am I stuck with a potentially inferior floor?

The guy is still trading in Paraparaumu lives in a flash apartment on the water front drives a black mecedes and still splashes his money around town to be the big man

I can only agree with this post. Being one of Platinum’s Christchurch clients, after 4 years still waiting for maintenance to be completed. I have given up.

Hi Liam, we had a similar experience with our foundation when it was poured and due to the weather it wasn’t power floated enough making it soft and not suitable for grinding / polishing. The builder never told us that the contractor said we should reconsider our polished concrete finish and went ahead with job. The end result was a porous floor with aggregate that kept coming lose and making holes when it was ground. Took 2 different contractors and $14k to get an acceptable finish (although there are still issues we will have to live with these). I recommend getting an expert in. Let them test it and see if its suitable. If its not, save yourself the grief and do a wood overlay or something different.

Hi all with reference to Platinum South Island. Please call their Head Office to lodge your concerns (they are based in Tauranga) and they should follow up with getting these issues fixed as does hurt the brand name.

Platinum head office only do so much. Jason should be kicked out of the brand.

I assume you work for Platinum. I sent a long list of errors and complaints after a hideous build with your Rotorua cowboy to your managing director and heard NOTHING. Your brand has some major issues. My wife killed herself during or prolonged build and while I do not say her experience with your company was the sole cause of her taking her own life….you sure contributed by taking 12 months more to build the home than you promised. Your Rotorua franchisee doesn’t care about his clients at all. I still have issues that are not fixed. Don’t tell people to write to head office as they don’t care either. Platinum Homes should be the first building group looked at by the government for their terrible practices. There are around 160 complaints on this site and that will be the very tip of the iceberg. I have been approached by 3 Platinum home owners in my little suburb who all have issues that are not being addressed, all experienced delays. You should be ashamed Platinum.