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bad experiance signature homes new plymouth we stipulated we wanted to use an...

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mark

bad experiance signature homes new plymouth we stipulated we wanted to use an experienced concrete layer to place slab for polished salt and pepper finish.signature guaranteed there placer and come time to polish we have uneven floor to polish resulting in having to do full grind to salvage floor,now have uneven finish with vibration trails and foot marks.signature are trying to cover up saying we signed variation for full grind. we also find there insurance company ril is part of signature homes so we see them as acting for signature not for the consumer. garage floor was and still is dirty from contractors,signature do not want to remedy clean floor stains. contract stated pink batt insulation all internal walls excluding garage, we assumed all walls would be insulated lucky we caught this on time.however signature made us pay extra for insulation.over all build was very poorly project managed and quality control was minimal with,no attention to detail. guarantees not backed up.bullying stand over tactics used to minimise and not take responsibility for remedial work.
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Tania

Thanks mark for posting, have heard of someone else’s experience with signature where the contractor backed into the house! I will not even be giving them a look. We are currently looking at housing companies in the taranaki are and am completely underwhelmed. Really sick of all the sales tactics and getting difference stories from them all. I feel like I’m not being listened to and always steered away from what I want. I’m thinking the franchise house company is not the right option and that getting an architectural designer/builder is the way to go. From my research it seems that the end result is by far a much better product and not much more expensive? Any advise or thoughts on this ?
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Jordon

Hi Tania, A guy called Andrew Kuriger is an architect and has just launched Sentinel Homes in New Plymouth. Probably worth talking to if you want someone with design and build experience! Hope that helps.
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