We didn’t build with Whitehouse as they were too expensive

Can anyone advise me if you have a masterbuild contract if you are obligated to go by their mediation process with regards to work not done to the plans or are you able to invoke the “Implied Warranties”directly to the contractor. As I see it the Masterbuild contract actually limits your rights but gives the contractor every right to have a go at you,it would appear to be a “Unfair contract”.Any advice would be appreciated.

Hi, I read this comment and just felt like I should leave a note. I am a retired resource consent officer from a regional environment dept. After the earthquakes my house was essentially a rebuild and a very stressful period in my life. I dealt with several builders while waiting for an insurance payout. In the end, I went with Whitehouse builders because of the high quality I saw in the showhome. The price was not the cheapest of the quotes I got but Robert is a perfectionist and so I had confidence that the final product would be as promised. My home was built on time and on budget. The team that managed the build were professional and the quality of workmanship excellent. I would definitely refer Whitehouse Builders, Christchurch to anyone building a new home. I have since referred Whitehouse to two people I know and they have had similar experiences. Just thought my experiences being my own and not third party might be useful. Hans T.

Sarah, your and the person you knows experience with Whitehouse Builders , and particularly Robert sounds pretty much spot on, best advise I would think would be avoid…. or maybe run heres some of what is going on in the background at whitehouse builders currently LUHRS v WHITEHOUSE BUILDERS LIMITED 15 January 2019 https://www.employment.govt.nz/assets/elawpdf/2019/2019-NZERA-15.pdf

I see that Whitehouse Builders have recently created a New google profile and the old one is gone – along with Negative reviews that were on it including one I placed, I wonder weather this is the 1st time they have done this or not? Anyway I have reposted a review including a screen shot of the old one from an email google sent me

The above link related to whitehouse builders is broken try this one – or google search for LUHRS v WHITEHOUSE BUILDERS LIMITED https://www.employment.govt.nz/assets/elawpdf/2019/11ab947c92/2019-NZERA-15.pdf

Whitehouse Builders in Christchurch have changed their name to Energy Efficient Homes. This seems to have removed their previous profiles and all negative reviews associated with these previous company names. It also may have been a way to distance themselves from the Employment Relations Authority ruling and past legal disputes. Same company director and QS. Definitely a case of buyer beware.