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Spoiler Alert: If you believe a Master Builder is actually giving you a “fixed...

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David

Spoiler Alert: If you believe a Master Builder is actually giving you a “fixed price contract”, you are probably wrong. We have spent the last 2 months “dating” A1 Homes. We found a plan that could work, with a few revisions, and agreed specs down to the taps and window latches. We have built before, so know exactly what we want, and they provided a fixed price estimate (crucially, not a quote) to our specs. It seemed like a fair price so we were keen to continue. They then said we would need to spend $3,000 on drawings and colour consultants before they could give us an actual fixed price quote. That is a lot of money – we have previously had quotes done on concept drawings that cost us $1,500 and $1,955 respectively. Eventually we came round to the idea, but we asked to see the contract they intended to use before we forked over $3,000. That’s when it got hairy. A1 presented us with a “standard” Registered Master Builders Association contract. The problem is that Clause 46 of the contract (2018 edition) specifically allows the builder to charge us more if ANY aspect of the build turns out to be pricier than the fixed price quote. i.e. it directly contradicts the claim of a fixed price quote. Further, Clause 101 of the contract (which has grown by about 60 clauses since we last built, practically all of them skewed toward the builder), specifically allows for a situation where A1 is building for Mrs Smith down the road and if that gets delayed, they can delay your start and end date. And with Clause 46 locking in their ability to on-charge any costs that might arise because prices rose since they gave you a not-fixed fixed price quote, they’ve ensured whatever their project management skills, you will pick up the tab. Oh and by the way, they have your deposit of 5% while they retain the right to delay indefinitely while they finish Mrs Smith’s project. We queried these 2 clauses and a couple of others. A1’s response was simply that they don’t ever change clauses. They had no answer for my question of how they could claim they offered a fixed price contract when it wasn’t. They said they hadn’t charged more than the fixed price on the 2 years they had used the contract, which frankly didn’t give me enough peace of mind to hand them $500K on the back of a contract that still says they can crank up the price at any time. I spoke to a Director of Master Build Services who confirmed there was nothing stopping them deleting irrelevant clauses in the contract; A1 was simply choosing not to. In the end, we were not willing to risk our money on a “no surprises guarantee” that isn’t any guarantee at all and could potentially hold a very nasty surprise. We suggest you give this a lot of thought and question whoever you build with if they have the same wide-open clauses in the contract.
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Source detailsComment #114567Source link

Peter Quinn

Hi David Very interesting comments that you make At Quinn Homes we have a seperate document that negates these clauses and clearly offers a fixed priced contract. Having been in the industry for nearly 30 years I am aware of the tricks that some building companies try on clients to get your deposit and tie you in. The main aspect I pick up from your comments is that it doesn’t set a good environment for the building relationship at the forefront which is critical for an enjoyable build in that both parties can work on trust from start to finish.. A fixed price contract has to be a fixed price contract. Estimate should not be seen anywhere
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Source detailsComment #114571Reply to #114567Thread #114567Source link

Barb Grant

And if you are the Peter Quinn we talked to years ago from Master Build, I would advise people to not believe a word you say. Master Build Guarantees are not worth the paper they are written on and if people look into it they will find this out.
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Source detailsComment #114572Reply to #114571Thread #114567Source link

Peter Quinn

Hi As we only joined Master Builders two years ago and checking my emails for the past five years ago I would suggest you are clearly mistaken. If you had done due diligence with your solicitor, any issues with this contract would had been clearly pointed out to you. My comments were merely an example of how things can be done better to protect clients like in your case.
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Source detailsComment #114573Reply to #114572Thread #114567Source link

Hadenough

We are finding out now what the master builders guarantee is all about. Not worth the paper it is written on. They are taking money by deception. They have no intentions of helping the homeowners , I have tried to work through issues with our place with CEO David Kelly, kirsty Forman and fairway resolutions . Our issues are major and no one wants to take responsibility for it.
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Source detailsComment #114574Reply to #114572Thread #114567Source link

Barb Grant

If you only joined two years ago, why would you check your emails from five years ago? Doesn’t make any sense.
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Source detailsComment #114575Reply to #114573Thread #114567Source link

Barb Grant

Exactly. It is just a marketing tool. Under the Building Act you have a 10 year implied warranty and this is what matters.
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Source detailsComment #114576Reply to #114574Thread #114567Source link

concerned homeowner

Hi Hadenough That’s the game they play. Try and wear you down with no intention of fixing the big issues.
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Source detailsComment #114608Reply to #114574Thread #114567Source link

Peter Quinn

Because I have been a developer for about eight years. NEVER WORKED FOR MASTER BUILDERS. I joined the association two years ago because clients wanted it.
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Source detailsComment #114577Reply to #114575Thread #114567Source link

Barb Grant

Okay Peter. I did say, “if” and after talking with my husband we know the last name was Quinn but after so many years we are not sure of the first name (think it may have been Warwick) so believe you when you say it wasn’t you. Anyway, this site was originally set up for people who had built or were building to get information from other people in the same situation. It is still very clear that having a Master Build Guarantee means nothing.
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Source detailsComment #114578Reply to #114577Thread #114567Source link