Have you been subjected to abuse, threats, intimidating behaviour to extract...

Hi Alice, We too have just had a very negative dealing with the LBPB but thankfully we have a great team of very qualified people supporting us and helping us through, what can only be described as one of the worst experiences of our lives (it now trumps the nightmare that is our Frankenstein of a build). Feel free to drop me an email at: mmjenkins@zoho.com if you want to talk? If we hadn’t had someone to talk too who had been through this themselves I can assure you we would have withdrawn our complaint as we didn’t have the emotional energy to fight the building company AND the LBPB too but we are still here and fighting the fight with no intention of giving up so talking about it really helps! Our hearing hasn’t been decided yet by the LBPB so we’ll not go into any specifics which might hinder our case but we may be able to offer you some advice and support and a few very helpful contacts and we’ll happily keep you updated on our progress too. Stay Strong.

Hi Alice. As an ex employee of a group housing franchise, I can attest to the underhanded bully boy tactics, massive hush payments made for shoddy workmanship (yes, that builder is still working for them) & non-disclosure to home owners of sub standard materials used for engineered components that would result in instant withdrawal of PS1 certification if the engineer knew. Ethics & moral obligation are dirty words to these people & they will bend the truth or fabricate outright lies to benefit their case. Head office is there to protect & safeguard the franchise name at all costs, they are not there to protect the home owners interests in any way, shape or form.

Can I just say to all – name and a shame these builders (franchisees) when you are able to and stop these imbeciles and poor traders doing this to some other unsuspecting party. The Landmark Homes Franchisee in Pukekohe has FINALLY after giving the brand a bad name been kicked out of the business. About time head office. It was only due to this forum and networking that made Landmark HO pull the pin and remove them from the industry. They were never builders to begin with and maybe a good lesson learned by HO to do some thorough investigation into your build partners and not just take franchise fees (like the majority of them do). Jo public. Keep on spreading the feedback on these incompetents and make all of the residential construction firms step up and pull ups their socks. If you don’t others will be taken for the same ride.

Yes, sadly that is our experience too. Lies beget lies. No one taking responsibility for not building to consented plans…

Yes, sadly that is our experience too. Lies beget lies. No one taking responsibility for not building to consented plans…

You might be interested to see these articles about another franchise Fowler Homes. http://www.scene.co.nz/features/fuming-over-franchise-system/ https://www.odt.co.nz/regions/queenstown/couple-complain-push-law-change

The new franchisee for Pukekohe an ex sales rep…lol. When you take into account the H.O franchiser was sued in a water tightness case, who offered the poor owners they built for, $1500 but got awarded $184,562.62, shows its all about the money. https://www.justice.govt.nz/assets/Documents/Decisions/Clearwater-Trust-Decision.pdf