Back to discussions

Discussion thread

So you want to find a reputable builder

Read this thread as context for better builder due diligence. Original historical wording is preserved and comments are not independently verified unless labelled.

Source and review policy

This thread is one source, not a verdict

Historical comments are preserved for context with original wording where possible. They are not independently verified unless labelled, and may not reflect current circumstances. Use them alongside public records, third-party review sources, contract checks, and a direct response from the builder.

iCowboy

So you want to find a reputable builder. GOOD LUCK!!!! The residential sector is one of if not the greatest scams currently. They will lock you in with promises and words and take a pocket full of your money. Because you are afraid to lose that deposit you will continue with the process because you feel obligated and well they have your money. Listen to your gut and walk away from that $5K plus. They are sales men, the more they sell you the more you want it because we all want the best but are rarely able to afford it. Manage your expectations. The system is not designed to deliver on time, within budget, or to a high standard. You are extremely lucky if you tick one of these boxes. If you are successful, please let us know. What we all need to consider is many of todays building contractors were those once employed builders who were responsible for building many of the leaky homes. Those homes leaked because the designated fasteners were “too dear” and replaced by fasteners not fit for purpose combined with a “we’ll give it a go attitude.” It was not a skills shortage, it was an expectation to “get it done” issue. If you think that’s changed, book yourself mental health services three years ahead of time as there is currently a waiting list of 2 years for mental health services and generally takes a year end to end to build your house. Don’t forget inflation, supply chain issues, and building contractors charging higher prices for labour but still baying apprentices $20 an hour to build your house when they charge you $70 plus hourly to $120(“labour shortage”) for that $20 apprentice the government ends up covering with their apprenticeship programme that pays an employer $300 or so a week to develop and train the apprentice. A failure to manage expectations, a race to the bottom, and a non-litigious society holds builders/contractors to very little, if any to account. Your best protection is protecting you from yourself. Your second best protection is to hire a lawyer who’s ‘specialty’ is construction law and third you may want to hire your own project manager. It cost $$$, but home building budgets are being blown out on average of $100K. And that is not an accident. It is by design. They work on commission. The odds are stacked against home owners because we are very trusting, we don’t like to make a fuss and complain, we don’t know contract law, we don’t know the process, builders will stack the odds in their favor, and the government stacks the construction disputes process against home owners. Residential building companies know this and they capitalise on this. It all comes down to the wording in the contract and eventually enforcement as they attempt to use substituted material in Covid times and cheap labour. Most of us are not qualified to interpret building contracts, and a large number of “professionals” are not either. Maybe take up religion and pray as well.
Reply
Historical discussionNot independently verified
Source detailsComment #117613Source link

Chris

iCowboy, I presume you are just referring to the group building companies. In that case I pretty much agree with all your comments. That doesn’t mean you can’t find a good builder. There are some excellent builders out there. I have met some brilliant craftsmen builders who have built structures which put a smile on my face every time I look at them. Unfortunately they a rarity. The combination of removing resource consenting and low trade standards means that our cities are going to become more and more like shanty towns as time goes on. I find the bleak outlook for the housing stock in NZ quite distressing and upsetting.
Reply
Historical discussionNot independently verified
Source detailsComment #117614Reply to #117613Thread #117613Source link

Sam

I wish we’d known about this before we started “building” our first home with Navigation Homes. The build is yet to begin and we’ve been constantly rushed through with promises of being able to make changes later only to be told that we should have made the changes at an earlier stage because now we’ll have to pay extra. They seem very uninterested in helping to get you your dream home and would much rather you just go with what’s easiest for them. We were also told they weren’t sure of the dimensions of our land but it would definitely be quite narrow and therefore we designed our house to suit only to find out later that we had ten metres spare out the sides of the house. When we realised we were met with attitude and annoyance that we had the audacity to want to consider changing the plan. The idea was then quickly shut down with the fact that if we wanted to change the plan we would pay more for the same floor size due to market price increases. I was very trusting of them as I believed that knowing we were first home buyers they would help guide us but that has been far from the case. This has put me off ever wanting to build again in future.
Reply
Historical discussionNot independently verified
Source detailsComment #117624Reply to #117613Thread #117613Source link

iCowboy

Chris, I concur. Rarity they are. Brilliant craftsman builders. Unfortunately, I have only come across “builders,” with the exception of a brilliant craftsman carpenter who’s interior finishings on boats were immaculate. Sadly he passed from an industry related illness due to poor health and safety regulations he believed he contracted as a young apprentice expected to “get it done” and unknown to him, removed contaminated material with suspected asbestos without any form of PPE. And yes. I am referring to the group building companies for the most part. What many on this forum have to take into account is NZ a nation of managers and project managers who subcontract work to builders. All the responsibility and liability now falls on builders and tradies. Inspectors responsible for signing off on restricted building work has had their concerns as well signing off on restricted building they shouldn’t. If you are planning to build, you may want to research the employee turnover rate of a group building company or building contractor on trademe, seek, or some other job hire platform. It will give you an indication of how overstretched they are. When contractors outside of Auckland and Wellington start to offer $40 plus an hour, they are desperate for staff and have overextended their resources. I suggest not to go with them, especially if they are advertising now. Contractors and recruitment agencies throw in individuals who have never worked together. Projects and your home build will suffer. You want to find a construction crew that has worked together for at least 4 to 5 home builds.
Reply
Historical discussionNot independently verified
Source detailsComment #117615Reply to #117614Thread #117613Source link

Chris

Hi Sam, This is classic. You would one of thousands of people in this country who have a similar experience to share. My advice – use an independent builder who is prepared (and has the capability) to manage the project through. Avoid group building companies at all cost!
Reply
Historical discussionNot independently verified
Source detailsComment #117625Reply to #117624Thread #117613Source link

Gip

Hope you dont mind. I am interested which Navigation Homes you are building with? Thanks.
Reply
Historical discussionNot independently verified
Source detailsComment #117626Reply to #117624Thread #117613Source link

Dally

If it’s Navigation Homes Christchurch, I would stay well clear. The owner of that is a nasty piece of work. Known for being a bully, abusive and threatening.
Reply
Historical discussionNot independently verified
Source detailsComment #117627Reply to #117624Thread #117613Source link

Cris

Hi Chris, would you be able to recommend a good builder on the north shore, Auckland? Thank you.
Reply
Historical discussionNot independently verified
Source detailsComment #117629Reply to #117614Thread #117613Source link

iCowoy

For further research of a group building company, builder, contractor, tradie, etc. you can google search ONECheck which gives you further detail of a business or builder. The information provided will give you an indication if the business is registered, a LLC, Sole Trader, address of operation, phone number(some), and email address. It will also provide you with information regarding shares in the business. You can further research this info on social media to see, etc. You’re doing the same research HR or a recruitment agency would perform when vetting a prospective employee. For those of you who are able to read between the lines, the information provided in ONECheck should give you an indication of what and who you are dealing with. Sole Traders generally don’t have the financial backing to account for muck ups and neither will most contractors that operate paycheck to paycheck. A business can have flash vehicles, doesn’t mean they do flash work.
Reply
Historical discussionNot independently verified
Source detailsComment #117617Reply to #117615Thread #117613Source link