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There’s a few comments about Stonewood Tauranga that are all true

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Dal

There’s a few comments about Stonewood Tauranga that are all true. Strongly recommend you don’t use them. Great sales, poor performance. There Google reviews say poor communication, terrible customer service, mismanaged projects and the lot which we experienced weekly. Your just a pile of money to the owner. We spent weeks chasing for even simple responses, and they constantly missed there own deadlines. Frankly we would never build a house again after our experience. If you go with them, be prepared for the most frustrating experience of your life.
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Chris C

Hi Dal, Thanks for giving your advice. I would add (if I need to, for anyone who would still consider using SW), that I had some dealings with one of their other branches about 6 years ago. In the end I did not build with them, because we could not agree over the Contract wording. At that time I found the Contract to be very unfavourable to the Client, in a way that I felt would be almost bound to lead to significant extra costs. As I recall, it seemed they could claim extra for delays (by Council etc) that they knew were sure to occur, by putting time periods they knew were unrealistically short. When I put this to someone who claimed to be a Project Manager, he didn’t really seem to understand his own Contract. When I asked for an example of how the clause would operate he couldn’t explain, but fell back on the old line, ‘Don’t worry, we never actually use that clause.’ But of course the Boss refused to change or delete a single line in the Contract. To be clear, they may have a different Contract form now, and a more reasonable Boss. But use caution, and as with every builder make sure you are happy with the Contract, before handing over any money you can’t afford to write off to gaining experience.
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