danielle
If anyone is looking to build with Ecosmart Homes, DO NOT DO IT. We were promised a 6 month turn around in 2020. Its now two years on and no house. They changed trades multiple times due to some walking off site as they werent paying the trades. They lied to use on completion stages saying a stage was complete and to pay them yet when we went out to visit the home to check as we were exited, we learn it is not complete at all. They have installed the wrong tiles, vanities and installed damaged things like doors that are broken. They installed upside down power points, all the light swtiches are crooked (yes easy fix but makes you wonder who they are using to do this!) We were luckily on a fixed price contract but they still emailed us a threat that if we didnt give them another 30k our build would be more delayed. Countless laywer fees and financial strain over the last two years paying mortgage and rent, now living in an awful home situation due to these people and there is still no end in site. they nearly never respond to emails calls or texts and when they do we get fake dates and told “trust the process, we are professionals” i know this isnt as bad as some people on here but i am at a loss and have no idea what to do about this situation