Does anyone have any experience building with them or another franchise across...

Hi Nick, Always difficult to comment on one branch of a franchise builder, as I guess it’s always possible that some are awful and some excellent, or even that the whole franchise has upped its game after criticism. But from the history of this blog the name Platinum raises a lot of red flags. Even at the top I see there’s a mention, and in the past many negative comments. Can’t recall how to do it (maybe someone will remind us), but you create a search box and highlight all mentions. Most franchise builders have nice, friendly people on sales, but sometimes things can change very quickly once you’re committed. I’ve said it many times, first get a copy of their contract, and get someone who knows contracts to vet it, before giving them money you can’t afford to lose if you pull out. If they’re reluctant to hand it over, or to make reasonable changes so it’s not too biased in their favour, then don’t proceed. If things go to custard it may be your only hope. Forget verbal assurances like ‘it may say that, but we never actually use that clause’. If it’s not in writing it doesn’t exist. Nothing wrong in principle with provisional and prime cost sums/items, but make sure you clearly understand the difference, and that the amounts are adequate for what you expect to get.