Don’t let these companies lawyers frighten ANYONE….the defence to allegations of...

Hi Rob, I completely agree. There seems to be someone calling themselves SJ who thinks some of those commenting on this Site are exaggerating or being untruthful. But my impression is that most of them are not out to ‘get’ their builder. They are just telling the truth about what happened to them. And some of those tales seem to be horrific ones of lives being almost ruined. I admit that, based on the evidence on this Site, there are probably a lot of people who understand so little about building and building contracts that they should never get involved in a build without expert independent advice. But having said that, any builder with an ounce of sense would soon realise that. The good honest ones would still steer their client in the right direction on likely final costs etc. The bad ones would rub their hands together, and start counting the profit.

Now Rob and all else concerned, I feel that some People post reviews without thinking nor knowing the facts. Nation wide building companies have different licensees in different areas. There for what I’m saying is if one has had a issue it has nothing to do with the rest of that NZ wide company, staff and family’s and clients all ready in the process. Someone post on a site with bad comments about one DOES NOT mean the rest are the same or that it has anything to do with the rest. I work for a company that has nothing to do with the negative posts about another branch and these posts have cost me builds, thousands in commissions etc. Disrupts clients builds in process. I have a family and so do other in the same boat as me, with the company I work for or other companies. The same applies. All I’m saying is of course comment, but think about the impact your comments with make.

I can understand your concern. As a prospective client I look at the comments and have based a couple of decisions on them as to who I do/do not want to talk to. Suggest that if you are part of a group getting bad reviews then surely you can use the power of the group to force the renegade(s) into line either directly or through the master franchise. If you can’t then you have a problem.

Hi SJ It’s good to hear from one of the companies criticised and sharing some of the negative implications for comments. It’s a shame your colleagues’ poor quality work impacts on you and it would seem that’s a matter for the master franchise to address. I think there is often a case of letting things go in the building industry unless there’s an issue that’s slapping you in the face, and since the master franchises often don’t directly deal with clients they can be one step removed – this is not ideal. You should take these comments on this page to the master franchise because if there are franchises regularly appearing here and their work is impacting on you, it’s likely they’re impacting on other franchises too.